I remember my first visit to BitStarz in 2016. Back then, it was just another Bitcoin casino among dozens of others promising quick anonymity and instant payouts. I was sceptical about blockchain projects – there were too many one-day wonders that disappeared along with players’ deposits. But BitStarz surprised me. Not with loud promises, but with the fact that they really worked. And they have been working for 11 years now.
Today, BitStarz is not just a survivor of the crypto boom. It is a platform that has collected a collection of awards worthy of a museum display case: ‘Best Online Casino 2023’ from LCB Awards, ‘Best Crypto Casino 2024’ from CasinoWow Awards, multiple winner of AskGamblers, and prize winner of Casinomeister. And you know what? These awards are deserved not because of a marketing budget, but because of the real quality of service.
Over the years of testing hundreds of casinos, I have learned to distinguish real quality from pretty packaging. BitStarz falls into the first category. Yes, they have their flaws – the Curacao licence is not the most prestigious, some countries are blacklisted, and the interface is a bit cluttered in places. But when a casino has been around since 2014, processes payments in 10 minutes and offers 500+ cryptocurrencies for deposits, that speaks for itself.
BitStarz Online Casino Review
In the world of online casinos, it’s rare to find brands that not only survive for over a decade but also become the gold standard for the entire industry. BitStarz is exactly that case. Launched in 2014 by Dama N.V., this casino became a pioneer in crypto gambling and still holds its leadership position, confirming its status with regular wins at prestigious award ceremonies.
During a month of testing BitStarz, I examined every aspect of the platform: from registration to large withdrawals, from classic slots to exclusive crypto games. The main conclusion: this casino has earned its awards honestly – through service quality, payout speed, and attention to players. If you’re looking for a reliable platform, BitStarz rightfully belongs among the best online casinos available today.
Pros and Cons
Pros
- Over 10 years of impeccable operation in the market (since 2014)
- Library of 6,500+ games from 70+ providers
- Instant cryptocurrency payouts (average 10 minutes processing time)
- Support for Bitcoin, Ethereum, Litecoin, Dogecoin, Tether, and fiat currencies
- No deposit bonus of 20 free spins upon registration
- Welcome package up to 5 BTC or €500 + 180 free spins
- 24/7 multilingual customer support
- Exclusive Slot Wars and Table Wars tournaments weekly
- Multi-level VIP program with personal manager
Cons
- Unavailable in certain countries (USA, UK)
- No native mobile apps (responsive website only)
- Some bonuses have high wagering requirements (40x)
- Verification may be required for large withdrawals
- Curaçao license (less strict than MGA or UKGC)
Important to understand: BitStarz was created for crypto enthusiasts and players who value speed, anonymity, and transparency. If you prefer exclusively traditional payment methods and are unfamiliar with cryptocurrencies, you might want to start with more classic casinos from our safe online casinos list.
Basic Information About BitStarz Casino
| Feature | Details |
|---|---|
| Year Founded | 2014 |
| Official Website | bitstarz.com |
| License | Curaçao eGaming (№ OGL/2024/165/0185) |
| Owner | Dama N.V. |
| Supported Currencies | EUR, USD, RUB, CAD, AUD, NOK, JPY, BTC, ETH, LTC, DOGE, USDT, BCH |
| Number of Games | 6,500+ slots, table games, live casino |
| Game Providers | NetEnt, Play’n GO, Pragmatic Play, Nolimit City, Evolution Gaming, Quickspin, Yggdrasil, BGaming, and 70+ others |
| Minimum Deposit | €20 / 0.0001 BTC |
| Withdrawal Time | Crypto: 10 minutes; Fiat: 1-3 business days |
| Mobile Version | Fully responsive website |
| 24/7 Support | Yes (live chat, email) |
| VIP Program | Yes – multi-level with personal manager |
| Key Awards | AskGamblers Player’s Choice, EGR Awards, Casinomeister Best Casino, WOW Award |
BitStarz Awards: Industry Recognition
BitStarz is one of the most decorated online casinos in the world. The collection of awards gathered over 10 years of operation speaks for itself.
Complete List of Prestigious Awards
| Year | Award | Organization |
|---|---|---|
| 2017 | Best Casino | AskGamblers Awards |
| 2018 | Player’s Choice Award | AskGamblers Awards |
| 2018 | Best Casino | EGR Operator Awards |
| 2018 | Best Customer Support | Casinomeister |
| 2019 | Best Bitcoin Casino | Crypto Gambling Awards |
| 2020 | Best Customer Support | Casinomeister Awards |
| 2021 | Best Casino of the Year | Casinomeister Awards |
| 2022 | Innovation in iGaming | EGR B2B Awards |
| 2023 | WOW Award — Best Crypto Casino | World of Wonders Awards |
| 2024 | WOW Award — Best Crypto Casino | World of Wonders Awards |
What Do These Awards Mean?
- AskGamblers Player’s Choice – voting by real players. Winning this nomination means thousands of users recognized BitStarz as the best casino based on combined factors: fairness, payouts, games, and support.
- EGR Awards – the “Oscars” of the gambling industry. A jury of experts evaluates operators across multiple criteria: innovation, marketing, responsible gaming, and financial stability.
- Casinomeister Awards – awards from the oldest and most respected casino review portal. Casinomeister has existed since 1998 and is known for its unbiased assessments.
- WOW Award – a specialized award for cryptocurrency casinos, considering transaction speed, anonymity, support for various coins, and blockchain technology innovations. This positions BitStarz as a leader among crypto casinos.
Fact: BitStarz is the only online casino that has won the “Best Casino” nomination at three different prestigious ceremonies: AskGamblers, EGR, and Casinomeister.
BitStarz Casino Bonuses and Promotions
Welcome Package
BitStarz offers one of the most generous welcome packages in the crypto casino market:
| Deposit | Bonus | Free Spins | Wagering |
|---|---|---|---|
| 1st Deposit | 100% up to 1 BTC or €100 | 180 FS (20 immediately + 160 after deposit) | 40x |
| 2nd Deposit | 50% up to 1 BTC or €100 | – | 40x |
| 3rd Deposit | 50% up to 2 BTC or €200 | – | 40x |
| 4th Deposit | 100% up to 1 BTC or €100 | – | 40x |
The total welcome package reaches 5 BTC or €500 plus 180 free spins, making BitStarz one of the most generous casinos for new players. For more attractive offers, check our no deposit bonuses page.
No Deposit Bonus and Regular Promotions
New players receive 20 free spins immediately after registration – without needing to fund their account. This is an excellent opportunity to test the platform and evaluate game quality without financial risk.
For active players, BitStarz runs constant promotions. Every Monday, Monday Reload is available with up to 50% deposit bonus. On Wednesdays, players receive up to 200 free spins as part of the Wednesday Free Spins promotion. Weekly Slot Wars tournaments distribute a prize pool of €5,000 and 5,000 free spins among slot enthusiasts, while Table Wars offers similar rewards for table game fans. Seasonal Level Up Adventure quests add gamification elements and allow players to earn large prizes for completing tasks.
Loyalty Program
BitStarz’s multi-level VIP system includes nine statuses: from the initial Beginner to the elite Elite. New privileges unlock with each level – increased cashback, personal bonuses, and priority withdrawal processing.
At the highest levels, players are assigned a personal manager who creates individual offers, organizes invitations to exclusive tournaments, and provides gifts for holidays and birthdays. VIP players also receive increased withdrawal limits without standard restrictions. Learn more about exclusive programs on our VIP offers page.
Game Catalog: 6,500+ Entertainment Options
Slots: The Library’s Foundation
BitStarz has assembled an impressive collection of thousands of slots from the world’s best providers. The library features hits from NetEnt (Space Wars, Wish Master, Starburst, Gonzo’s Quest, Dead or Alive 2), Play’n GO (Book of Dead, Reactoonz), and Pragmatic Play (Gates of Olympus, Sweet Bonanza, The Dog House). Equally well-represented are Yggdrasil with Vikings Go Berzerk and Valley of the Gods, Quickspin with Big Bad Wolf and Sakura Fortune, as well as BGaming, Hacksaw Gaming, and Nolimit City with their famous high-volatility slots.
The assortment covers all popular categories: classic 3-reel machines for retro enthusiasts, modern video slots with multi-level bonus rounds, Megaways with up to 117,649 ways to win, progressive jackpot slots for big prize hunters, games with Buy Bonus features for those who don’t want to wait, and crypto-themed slots created specifically for BitStarz’s audience.
Exclusive BitStarz Originals
The casino has developed its own games available only on the platform. BitStarz Billion is a slot with a huge jackpot that has become the casino’s signature. Lucky Scratch offers instant lottery with immediate wins. Minesweeper reimagines the classic game, adding cash prizes for each successfully opened cell. These exclusives add uniqueness to the platform and attract players looking for something different from the standard set of provider games.
Crash Games
BitStarz offers an excellent selection of popular crash games that have taken the gambling world by storm. Aviator remains one of the most played games on the platform, where players must cash out before the plane flies away. Spaceman from Pragmatic Play offers a cosmic theme with similar mechanics. Plinko provides arcade-style entertainment with multiplier prizes, while JetX offers fast-paced action for thrill-seekers. These games combine simple mechanics with the potential for significant multipliers.
Live Casino
The live games section at BitStarz is one of the best in the industry. Evolution Gaming serves as the main partner – the undisputed leader in the live segment, whose studios are distinguished by impeccable broadcast quality and dealer professionalism. Pragmatic Play Live provides a quality alternative with its own presentation style, while Ezugi specializes in Asian markets and offers unique variations of classic games.
The roulette section features all popular formats: Lightning Roulette with increased multipliers, Immersive Roulette with cinematic camera angles, Speed Roulette for fast-paced play lovers, and Auto Roulette for those who prefer minimal waiting. Blackjack is available in classic version, VIP version with increased limits, Infinite Blackjack with unlimited players at the table, and Free Bet Blackjack with free splits and doubles. Baccarat includes Speed, Squeeze, and No Commission versions for every taste.
Game shows deserve special attention – an innovative format combining casino excitement with entertainment television. Crazy Time with its wheel of fortune and four bonus rounds, Monopoly Live with the classic board game, Dream Catcher, Deal or No Deal, and Mega Ball turn every session into a captivating show with potential for large wins.
Table Games
Casino classics are presented in digital format with impeccable graphics and realistic physics. Roulette is available in European, American, and French versions with various betting limits. Blackjack includes classic rules and variants with side bets. Video poker features popular Jacks or Better and Deuces Wild formats. Exotic game lovers will find craps, sic bo, and other Asian games.
Payment Methods: Cryptocurrencies and Traditional Methods
Cryptocurrencies
| Cryptocurrency | Minimum Deposit | Minimum Withdrawal | Deposit Time | Withdrawal Time | Fees |
|---|---|---|---|---|---|
| Bitcoin (BTC) | 0.0001 BTC | 0.0002 BTC | Instant | 10-30 minutes | Network fee only |
| Ethereum (ETH) | 0.001 ETH | 0.002 ETH | Instant | 5-15 minutes | Gas fee only |
| Litecoin (LTC) | 0.01 LTC | 0.02 LTC | Instant | 5-10 minutes | Network fee only |
| Dogecoin (DOGE) | 1 DOGE | 2 DOGE | Instant | 5-10 minutes | Network fee only |
| Tether (USDT) | 10 USDT | 20 USDT | Instant | 5-15 minutes | Network fee only |
| Bitcoin Cash (BCH) | 0.001 BCH | 0.002 BCH | Instant | 10-20 minutes | Network fee onl |
Cryptocurrency transactions offer the fastest processing times, making BitStarz a top choice among fast payout casinos. The casino doesn’t charge any fees for crypto transactions – players only pay standard blockchain network fees.
Fiat Methods
For players preferring traditional payments, BitStarz offers a wide selection of methods. Visa and Mastercard bank cards are accepted with a minimum deposit of €20 and withdrawal in 1-3 business days. E-wallets Skrill, Neteller, and ecoPayz provide faster processing – within 24 hours. Bank transfers are available with a minimum of €50 and processing time of 3-5 business days.
Withdrawal Limits
The minimum withdrawal is €20 or equivalent in another currency. The maximum per transaction is €4,000 for standard players. The weekly limit is set at €10,000, and the monthly limit at €40,000. However, these restrictions increase with VIP status growth, and for elite players, they’re practically removed. Cryptocurrency withdrawals have no strict limits – technically, you can withdraw your entire balance in a single transaction, which is especially valued by high rollers.
| Player Status | Per Transaction | Weekly Limit | Monthly Limit |
|---|---|---|---|
| Standard | €4,000 | €10,000 | €40,000 |
| VIP Bronze | €5,000 | €15,000 | €60,000 |
| VIP Silver | €7,500 | €25,000 | €100,000 |
| VIP Gold | €10,000 | €50,000 | €200,000 |
| VIP Platinum/Elite | No limit | No limit | No limit |
Mobile Version: Play Anywhere
BitStarz doesn’t have native apps for iOS and Android but compensates with a perfectly optimized mobile website. The responsive design automatically adjusts to any screen size – from compact smartphones to large-diagonal tablets. All 6,500+ games are available on mobile devices without functionality restrictions.
Deposits and withdrawals work exactly as they do on desktop. The live casino broadcasts in HD quality with minimal buffering even on mobile internet. Touch ID and Face ID support ensures quick and secure account login. Traffic consumption is optimized – you can comfortably play without Wi-Fi.
The platform is compatible with iOS 12 and above (Safari), Android 8 and above (Chrome, Firefox), and all modern mobile browsers. For quick access, it’s recommended to add the site to your smartphone’s home screen – it will work as a full-fledged app in PWA format, including push notifications about bonuses and tournaments. For more options, explore our mobile casinos category.
Security and Licensing
BitStarz operates under a Curaçao eGaming license (№ OGL/2024/165/0185), issued by the Antillephone N.V. regulator. Although this jurisdiction is less strict than MGA or UKGC, the casino voluntarily maintains elevated security standards, confirmed by numerous awards and an impeccable reputation over 10 years of operation.
Technical protection includes 256-bit SSL encryption for all connections between the player’s browser and casino servers. Two-factor authentication adds an extra layer of account protection – even if the password is compromised, an attacker cannot gain access without the code from the authenticator app. Players’ cryptocurrencies are stored in cold wallets disconnected from the internet, eliminating the possibility of hacking. Random number generators are regularly checked by independent laboratories, and KYC/AML policies ensure fraud and money laundering prevention.
Responsible gaming tools allow setting deposit limits (daily, weekly, monthly), loss limits, timeouts from 24 hours to 6 months, and complete self-exclusion. The site features links to organizations helping with gambling addiction.
Customer Support: Why BitStarz Won “Best Customer Support” Twice
BitStarz’s customer support is a separate point of pride and one of the main reasons for its success. The Casinomeister awards for best support in 2018 and 2020 are not coincidental but the result of systematic work on customer service quality.
Communication Channels and Response Time
The main communication channel is live chat, available 24/7, 365 days a year. The average operator response time is just 30 seconds – one of the best indicators in the industry. During peak hours, waiting may increase to 1-2 minutes, but even this is significantly faster than most competitors.
Email support@bitstarz.com is suitable for complex questions requiring detailed analysis or document attachment. The average email response time is 2-4 hours, although most inquiries are processed faster. For standard questions about bonuses, verification, and technical issues, responses often come within an hour.
The extensive FAQ section covers the most common questions: registration, deposits, withdrawals, bonus conditions, identity verification, and responsible gaming. The knowledge base is logically structured and allows finding answers independently without contacting support.
Contact Information
| Channel | Availability | Average Response Time |
|---|---|---|
| Live Chat | 24/7 | 30 seconds |
| Email: support@bitstarz.com | 24/7 | 2-4 hours |
| FAQ / Knowledge Base | Always | Instant |
Final Verdict: Why BitStarz Deserves Your Attention
BitStarz is not just a casino but a standard for what crypto gambling should be. Over 10 years of operation, the platform has proven its reliability, collected an unprecedented collection of industry awards, and continues to set quality standards for the entire sector.
The casino suits crypto enthusiasts who value fast and anonymous transactions, experienced players who know the value of quality service, diversity lovers with a library of 6,500+ games, and anyone who values operator reliability and transparency. At the same time, BitStarz may not suit complete beginners unfamiliar with cryptocurrencies, players from countries with restrictions (USA, UK), or those who principally prefer native mobile applications.
If you’re looking for a time-tested casino with an impeccable reputation, instant payouts, and thousands of quality games, BitStarz remains one of the best choices in 2025. The collection of awards from AskGamblers, EGR, and Casinomeister speaks for itself: this is a casino trusted by both players and industry experts. For comparison, you might also want to check out similar platforms like Stake Casino or BC.Game.
Frequently Asked Questions (FAQ)
Yes, BitStarz has been operating since 2014, holds a Curaçao license, and has been repeatedly recognized as the best casino at prestigious award ceremonies. Over more than 10 years of operation, the platform has never been involved in scandals related to non-payments or fraud. The reliability index is one of the highest in the industry.
Cryptocurrency withdrawals are processed in an average of 10 minutes – one of the best indicators in the industry. Fiat withdrawals via e-wallets take up to 24 hours, bank cards – 1-3 business days, bank transfers – 3-5 business days.
Yes, new players receive 20 free spins immediately after registration without needing to fund their account. This allows testing the platform and evaluating game quality without financial risk.
The casino accepts Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Dogecoin (DOGE), Tether (USDT), Bitcoin Cash (BCH), and other popular cryptocurrencies. Fiat currencies are also supported: EUR, USD, RUB, CAD, AUD, NOK, JPY.
Yes, BitStarz has a fully responsive mobile website that works on all modern smartphones and tablets. There are no native apps, but the mobile site can be added to your home screen as a PWA for quick access.
Yes, BitStarz offers a multi-level VIP program with 9 statuses. VIP players receive a personal manager, exclusive bonuses, priority payouts, increased limits, and invitations to private tournaments.
BitStarz customer support is available in English, Russian, German, French, Portuguese, Japanese, and other languages. Chat operates 24/7 with an average response time of 30 seconds. Support has twice been recognized as the best in the industry by Casinomeister.
Hi everyone, my name is Alex and I am an author and SEO specialist at wagermaniacs.com. I have been doing SEO for many years and am recognised by many casino sites as an expert in this field. I also love online casinos, poker and sports betting. I am a dedicated fan of what I do. That’s why you can trust me with the most challenging tasks!
Alex’s favourite online casinos: Stake, Bitstarz, Fresh Casino
Favourite casino games: Space Wars, The Dog House, Voodoo, Deadwood, Chicken Road
Email: info@wagermaniacs.com